In compliance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), COTA Servicios y Productos Tecnológicos, S.A. de C.V. (“COTA”), with address at 4ta Privada Quintana Roo 4C, Col. San Isidro Miranda, C.P. 76240, El Marqués, Querétaro, México, is responsible for the processing of your personal data.

Personal Data We Collect

COTA may collect personal and professional contact information such as:

• Name
• Company name
• Position
• Email address
• Phone number
• Any information you voluntarily provide through communications, inquiries, or service requests

Purpose of Data Processing

Your personal data may be used for the following purposes:

Commercial and Service Purposes

• To prepare and follow up on quotations, proposals, and service requests
• To provide our services, including laboratory analysis, consulting, equipment supply, and training
• To manage ongoing commercial relationships with clients, prospects, and partners

Communication and Customer Support

• To respond to inquiries and provide requested information
• To communicate updates regarding services, projects, or technical matters
• To maintain effective and continuous communication

Marketing and Business Development

• To share relevant information about our services, technical content, and industry insights
• To conduct professional outreach through platforms such as email and LinkedIn
• To improve our commercial and marketing strategies

Operational and Administrative Purposes

• To manage internal processes, records, and service delivery
• To use CRM and digital tools (such as Odoo or similar platforms) for contact and project management

Data Transfers

Your personal data may be shared with:

• Affiliated companies within the COTA group
• Business partners and suppliers involved in delivering our services
• Service providers supporting our operations (such as IT systems, logistics, or communication platforms)

These transfers may occur both within Mexico and internationally, and will always be limited to purposes consistent with this Privacy Notice.

Your Rights (ARCO Rights)

You have the right to Access, Rectify, Cancel, or Oppose the use of your personal data (ARCO rights), as well as to revoke your consent.

You may submit your request by:

• Sending an email to: ventas@cota.com.mx
• Or submitting a written request at our offices

Your request must include:

• Full name
• Contact information
• A clear description of the request

COTA will respond within a period of 20 business days, in accordance with applicable law.

Changes to This Privacy Notice

COTA reserves the right to update this Privacy Notice at any time. Any changes will be published through our official communication channels or website.